If you find that your product is defective within the warranty period, please follow the steps below.
-Contact us to get RMA request form from VAN.
-Submit your RMA request form.
-Once get the confirmation from VAN, please ship it back to us.
-VAN when receive the defective devices, will repair it in a short time.
-VAN will test the devices to make sure the devices are in good condition, and then ship it back.